Effective Date: March 11, 2026

At Neuro Ark, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, software, CRM platforms, web pages, and sales funnel tools (collectively, the “Service”).

1. Information We Collect

a) Personal Information:

• Name, email, phone number, company information.

b) Technical Information:

• IP address, device type, browser, and operating system.

• Cookies and usage data.

c) Service Usage Data:

• Data entered into CRM or web forms.

• Activity within our platforms and tools.

2. Purpose of Collection

We use your data to:

• Provide and improve our services.

• Manage accounts, billing, and support.

• Communicate updates, promotions, and marketing materials.

• Ensure security and prevent fraud.

3. Legal Basis

We process your personal data based on your consent or as necessary to fulfill contracts or provide requested services.

4. Sharing Your Data

We do not sell personal information. We may share data with:

• Third-party providers assisting in service delivery (e.g., hosting, email, payment processors).

• Legal authorities if required by law.

5. Cookies and Tracking

We use cookies to:

• Improve user experience.

• Analyze site usage and performance.

You may configure your browser to refuse cookies; however, some features may not function properly.

6. Security

We implement technical and administrative measures to protect your information, but no system is completely secure.

7. Data Retention

We retain personal information as long as necessary to:

• Comply with legal obligations.

• Fulfill contracts.

• Respond to inquiries or claims.

8. Your Rights

Under applicable law in Puerto Rico, you may:

• Access, correct, or delete your personal information.

• Object to processing or request data portability.

Contact us at [email protected] to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.